• Dial Voice Portal number (Request from UC Team). 
  • If initially prompted to enter your passcode, press * to return to the enter mailbox ID prompt
  • At the enter mailbox ID prompt, enter the Voice Portal extension followed by #
  • At the enter passcode prompt, enter the Voice Portal administrator passcode followed by #
  • Press 1 to change Auto Attendant greetings
  • Press 1 for Business Hours. Then record the greeting at the prompt
  • Press 2 for After Hours then record the afterhours greeting

NOTE: Each auto attendant includes a greeting option for After Hours callers. Repeat step 2 for the after-hours greeting

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